Refund policy
Return & Refund Policy
Returns
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned with its original packaging and accessories.
- You must provide your order number and reason for the return.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery and provide clear photos or videos of the issue. We will review your request and, where applicable, offer a replacement or refund.
Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method.
Please allow several business days for your payment provider to process the refund.
Return Shipping
Unless the item is defective, damaged, or incorrect, the customer is responsible for the cost of return shipping.
Non-Returnable Items
Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund.
How to Request a Return
To request a return, contact us through our Contact page with your order number, reason for the return, and any relevant photos.